A recent data breach has affected the Marina Bay Sands (MBS) integrated resort in Singapore, with the personal data of members of the Sands Lifestyle Rewards program being leaked. The breach occurred on October 19 and 20, with unauthorized access to the data by a third party. CEO of MBS, Paul Town, revealed that the data of approximately 665,000 members were compromised. However, it was clarified that members of the MBS casino community were not affected, as it is not linked to the Sands Rewards Club, which is a popular non-casino loyalty program run by the company.
The leaked data includes names, phone numbers, email addresses, country of residence, membership number, and membership tier. The company assured that there is no evidence to suggest that the unauthorized third party has misused the data to cause harm to customers. Additionally, they have launched an investigation and are working with external cybersecurity firms to strengthen their systems and protect customer data. The incident has also been reported to the relevant authorities in Singapore and other applicable countries for further inquiries.
Customers have been advised to change their login credentials frequently and monitor their accounts for any signs of unusual activities. They have also been warned about potential phishing attacks and are reminded to be cautious about the links they click on. This breach adds to the growing number of attacks targeting popular casino operators, with MGM Resorts and Caesars Entertainment being recent victims. These attacks have resulted in significant disruptions to their internal systems, causing substantial financial losses.
In the case of MGM Resorts, the expected loss is estimated to be around $100 million on the company’s Adjusted EBITDAR in September. These incidents highlight the increasing threat that hackers pose to integrated resorts and the importance of prioritizing data security measures to protect customer information.